Student Disciplinary Procedures

Central’s Student Disciplinary Procedures set out the way in which the School manages allegations of non-academic student misconduct. Its procedures relating to cases of suspected academic misconduct – including plagiarism, collusion, and contract cheating – are outlined in its Academic Misconduct Procedures.

Central requires all members of its community – students and staff – to conduct themselves in a professional, courteous and inclusive manner. The Student Code of Conduct provides more details on the standards of behaviour expected of students whilst they are registered to study at Central, and the kinds of behaviour that will result in these Disciplinary Procedures being triggered.

These Procedures apply to all undergraduate, postgraduate taught and postgraduate research students registered at the School. The Procedures also apply to former students of Central, and to students taking a break in studies.

Student Disciplinary Procedures

Introduction
General principles
Precautionary measures, including temporary exclusion
Investigations
Guidance and support for students
Initial consideration of an alleged misconduct offence
Allegations of minor misconduct
Allegations of major misconduct
Appeal
Disciplinary offences that are subject to criminal investigation
Further recourse

1. Introduction

1.1 These Student Disciplinary Procedures set out the way in which Central manages allegations of non-academic student misconduct. Its procedures relating to cases of suspected academic misconduct – including plagiarism, collusion, and contract cheating – are outlined separately, in its Academic Misconduct Procedures.

1.2 Central requires all members of its community – students and staff – to conduct themselves in a professional, courteous and inclusive manner. The Student Code of Conduct provides more details on the standards of behaviour required of students whilst they are registered to study at Central, and the kinds of behaviour that will result in these Disciplinary Procedures being triggered.

1.3 If a student is subject to these Procedures, any claim that they were unaware of, or did not understand, the Student Code of Conduct will not be accepted as mitigation. If students need help accessing or understanding any formal School documentation, they should seek advice from the Student Advice Service.

1.4 These Procedures apply to all undergraduate, postgraduate taught and postgraduate research students registered at the School. The Procedures also apply to former students of Central, and to students taking a break in studies. Conduct expectations relating to those undertaking short courses, evening courses, Diplomas, or business courses are addressed under a separate framework, which is communicated to participants upon enrolment.

1.5 The Student Disciplinary Procedures are reviewed annually. Adjustments and improvements are made as a consequence of any lessons learned through their enactment and/or because of changes to sector guidance and best practice.

2. General principles

2.1 Allegations of disciplinary offences, whether addressed informally or formally, will always be handled in a professional, fair, timely, and unbiased manner.

2.2 Students who are subject to these Disciplinary Procedures can expect to be notified promptly after an allegation has been received. The School aims to complete these Procedures within 60 days of this notification being sent to the student. Any appeal that is requested of a decision made following a disciplinary investigation will normally be heard within 30 days of the request being received (refer to section 6, below, for more information).

2.3 The School will inform those involved in disciplinary proceedings (the student about whom an allegation has been made, and, for example, any witnesses) of delays to the timings noted above, and the reasons for the delay.

2.4 These Procedures provide an internal and confidential School process for dealing with student misconduct, and do not replicate court or criminal processes. Legal representation is not normally permitted, including at any meeting or hearing convened under these Procedures, although the School, at its sole discretion, may permit legal representation in an exceptional case in the interests of fairness.

2.5 A student who is subject to disciplinary proceedings has the right to know the case against them, and to be given access to evidence that supports the disciplinary case. For this reason, the identities of witnesses to an alleged disciplinary offence will not normally be kept confidential and will be disclosed to the student.

2.6 The burden of proof in disciplinary proceedings against a student will be on the School: that is, it will be Central’s responsibility to prove that a student has committed the misconduct of which they have been accused. (Where a student requests an appeal of a disciplinary decision made under section 9, however, the burden of proof in bringing the appeal will be on the student). Any decision reached under the Disciplinary Procedures will be made on the balance of probabilities: that is, it is more likely than not that the alleged misconduct occurred.

2.7 Central reserves the right under these Procedures not to consider an allegation of misconduct raised against a student if it considers that there are insufficient grounds or evidence or other good reason to do so.

2.8 These procedures provide an internal and confidential School process for dealing with student misconduct. All individuals involved in any stage of these Procedures (including students against whom disciplinary allegations are raised, their representatives, staff, and witnesses) are required to act with courtesy, reasonably and fairly towards each other at all times, and to treat the Procedures with respect and to respect their confidential nature. Students and their representatives who fail to do so may be subject to allegations of misconduct. Students who are interviewed, who accompany somebody at a meeting or hearing, who submit evidence as part of a disciplinary investigation, or who are otherwise involved in processes under these Procedures may be asked to refrain from discussing the matter with other members of the School community or more widely, in the interests of a fair process. This does not preclude them from seeking appropriate support (for example from the Students’ Union, the Student Advice Service, or a friend or family member) where the person with whom they share information in turn respects the confidential nature of the process and of the information to which it gives rise.

2.9 Central may share information where it is necessary to do so, including for the purposes of investigating, determining or otherwise dealing with misconduct or disciplinary issues and/or the risks to which they give rise (including, for example, providing pastoral support or protecting the health, safety, wellbeing and/or continuation of study of a student or member of staff) where the sharing of such information is in compliance with data protection legislation and confidentiality requirements.

2.10 Once a disciplinary case has been concluded, one full set of documentation will be retained electronically and confidentially for record and audit purposes by the Academic Registrar: refer to the School’s Data Protection and Records Retention Handbook for more details. All other sets of documents that relate to a disciplinary will be destroyed.

2.11 Following its conclusion, part or all of the outcome of the disciplinary process (including the appeal stage) may be communicated to the individual/s who notified the School of the alleged offence if the School considers there to be good reason to do so, and following consideration of its obligations under data protection legislation. If a student who has made an allegation against another student is dissatisfied with the outcome of the disciplinary process, they may be entitled to make a complaint under the School’s Student Complaints Procedures.

2.12 The School may postpone or adjourn any procedural step or stage under these Procedures (including any investigation, meeting, or hearing) and/or modify any of the provisions of the Procedures in the interests of fairness, to assist it to comply with its legal and/or regulatory obligations, and/or for other good reason.

2.13 The School may proceed with any meeting or hearing under these Procedures where a student, without good reason, refuses or otherwise fails to attend, subject to the student having been properly notified of the date and time of the meeting or hearing.

2.14 A vexatious or malicious allegation of misconduct made by a student against another student or a member of staff will be treated as misconduct under the Student Code of Conduct.

2.15 Written communications will be sent to the student’s School e-mail address. Students are required to check regularly their School e-mail account and are responsible for ensuring that their contact details are kept up to date. Non-receipt of properly addressed and dispatched correspondence will not be accepted as grounds for delay or for any other purpose under these Procedures.

2.16 The School may reconsider disciplinary allegations previously raised against a student after a matter has been dismissed, determined or otherwise concluded if there is new evidence or information that emerges that was not previously reasonably available, for example at the time of an investigation.

2.17 The recording of any conversation, meeting or hearing by or on behalf of a student without the prior, express and written permission of the Assistant Academic Registrar will be regarded by the School as a covert recording and in breach of the Student Code of Conduct and will not be admissible in proceedings under these Procedures save in exceptional circumstances in the interest of fairness in the sole discretion of the School. A student who, for good reason, wishes to record a conversation, meeting or hearing (for example by way of a reasonable adjustment for a disability or in the interests of fairness) should seek the prior, express and written permission of the Assistant Academic Registrar. In determining a request the Assistant Academic Registrar will consider how the privacy rights of any other relevant individuals should be protected.

2.18 References in these Procedures to named School employee titles or officers (e.g. the Academic Registrar) will include reference to their nominees, unless otherwise stated.

3. Precautionary measures, including temporary exclusion

3.1 At any stage of these Procedures, the School may put in place certain proportionate and necessary measures to manage specific risks that it has identified, for example:

risk of serious harm to the health, safety and/or welfare of a student or other individual;
risk of serious disruption to a student’s learning, study, and/or student experience;
risk of serious harm or disruption to Central’s interests, activities, property, or reputation; and/or
risk of serious disruption to or interference with the implementation or operation of these Procedures, including in respect of any investigation.

3.2 These measures might include, for example:

exclusion from a specific part/parts of Central’s premises for a specified period of time;
exclusion from specific activities and/or events at the School (for example, tutorials, lectures, assessments, placements, non-curricular events, or graduation, whether in person and/or remotely) for a specified period of time;
suspension of access (whether in person and/or remotely) to Central’s services and/or facilities for a specified period of time;
restrictions and/or prohibitions on contact (whether in person and/or remotely) with a named individual/s for a specified period of time;
suspension of all access/attendance on Central premises, whether in person and/or remotely, or activities, events and/or facilities, and/or on carrying out any School-related role (for example, as a Student Ambassador) for a specified period of time;
such other condition which Central determines is necessary to manage a serious risk of harm or damage posed by the student in connection with suspected misconduct by the student.

3.3 The imposition of any precautionary measures, for example those set out in paragraph 3.2 above, will be to mitigate serious risks determined by the School. Such measures are not a penalty and do not indicate that the student has committed misconduct. However, any breach of such measures on the part of the student would be considered a breach of the School’s conduct rules and could give rise to a further disciplinary offence being raised against the student.

3.4 Any such decision will be communicated to a student in writing by the Academic Registrar, and will include details of how long the measures will remain in place and when they will be reviewed.

3.5 A student who is subject to any precautionary condition imposed by the School has the right to request a review, in writing, of the decision. Requests for a review will only be considered on the grounds that:

there has been a material irregularity in the procedures leading to the decision;
that there is evidence of bias in the determination of the decision;
that the decision is demonstrably unreasonable.

The request for a review will be considered by a senior officer of the School who was not involved in the original decision. The review decision may remove, continue, modify, or add to any precautionary conditions to which the student is subject.

3.6 Central will attempt to mitigate, where reasonably practicable, any disruption to the studies of a student who is subject to any precautionary conditions.

4. Investigations

4.1 An Investigation Manager will be appointed by the Assistant Academic Registrar to undertake any investigation that it is necessary to carry out under these Procedures, whether for allegations of minor misconduct or major misconduct. The Investigation Manager will normally be a member of Central staff, however the School might (for example in cases of particularly serious or sensitive allegations) appoint an external specialist to conduct an investigation. The student will be informed of the identity of the Investigation Manager and will be given the opportunity to raise an objection about their involvement, in writing to the Assistant Academic Registrar. Investigation Managers will be impartial, and objections will normally only be considered on the grounds of an actual or perceived conflict of interest.

4.2 An investigation of an allegation will take place as is relevant and proportionate in the circumstances. This will normally include meetings with and/or consideration of written testimonies from the student against whom the allegation has been made and any witnesses to the alleged offence. The Investigation Manager will consider the evidence submitted as part of the disciplinary notification, and may request and review any further information or evidence that they deem necessary (for example, CCTV footage).

4.3 A student who is invited to respond to a disciplinary allegation will normally be given at least 1 week’s written notice of their required attendance at a meeting with the Investigation Manager. Non-attendance may result in it being necessary for the School to reach conclusions without the student’s involvement.

4.4 A student who is invited to a meeting with the Investigation Manager may choose to be accompanied by a friend, relative, or a representative of the Students’ Union. As noted in paragraph 2.4, above, legal representation is not normally permitted, although the School, at its sole discretion, may permit legal representation in an exceptional case in the interests of fairness.

4.5 At the conclusion of the investigation, the Investigation Manager will submit an investigation report to the Assistant Academic Registrar which will include the following:

a summary of the allegation;
the steps taken to investigate the matter;
all evidence considered as part of the investigation; and
their recommendation: including any proposed penalty(-ies) to be imposed on the student in the case of minor misconduct, or (in the case of major misconduct) whether there is sufficient evidence for the matter to be referred to a Disciplinary hearing.

5. Guidance and support for students

5.1 The School’s duty of care extends to all parties involved in a student disciplinary investigation, whether they have made an accusation of an offence or whether they have themselves been accused of one. This means that advice and support is available to each party equally.

5.2 A student seeking guidance and support, including on how these Procedures operate, should contact the Student Advice Service. Students can request to meet with a Support Advisor. The Students’ Union is also able to provide advice and support.

5.3 The School reserves the right to make reasonable adjustments to the enactment of these Procedures in respect of any illness or disability experienced by a student or member of staff.

6. Initial consideration of an alleged misconduct offence

6.1 An allegation of a misconduct offence on the part of a student should be reported to the Assistant Academic Registrar via [email protected] using the Student Misconduct Offence Notification Form.

6.2 The Assistant Academic Registrar will, upon receipt of an allegation of a misconduct offence, review it to determine whether:

the matter should be dismissed as no case to answer (for example, because of a lack of substantiating evidence);
it should be rejected as vexatious or malicious;
it should be referred to be dealt with under a different process (for example, the Health, Wellbeing and Support for Study Procedures);
the matter should be referred to a particular stage of these Procedures;
it would be appropriate to consider conciliation or mediation;
no further action should be taken for good reason, such as a student’s ill health or a risk to their mental health (whether a reported or reporting student’s), were the matter to be taken forward.

7. Allegations of minor misconduct

7.1 If the Assistant Academic Registrar determines, upon receipt of an allegation of a misconduct offence, that the allegation refers to minor misconduct, they will contact the student against whom the allegation has been made via their School email account to inform them that an allegation has been received. The student will receive a written explanation of the alleged misconduct offence that is being investigated (normally in the form of the completed Student Disciplinary Offence Notification Form), any associated evidence, a copy of these Procedures, and a copy of the Student Code of Conduct.

7.2 An investigation of the allegation will take place in line with Section 4 of these Procedures.

7.3 If, following their investigation, the Investigation Manager concludes that there has been a minor breach of Central’s standards of behaviour, then they may recommend an outcome to the Assistant Academic Registrar without reference to a disciplinary hearing. In this instance, one or more of the following penalties may be imposed:

a written warning which would remain on the student’s file for a defined period of time, of which the student will be informed, and which might be taken into account when determining any penalty that is imposed if and when a further breach of misconduct on the part of the student has been proven;
compulsory attendance at an appropriate workshop, or completion of an appropriate online module;
payment of a sum representing the reasonable cost of any damage caused as a result of the offence;
a fine (which may be suspended), usually of not more than £250;
a written apology to any injured party;
exclusion for a defined period from using specified School resources or services, and/or from carrying out any School-related role (for example, as a Student Ambassador).

7.4 The penalties given in paragraph 7.3, above, are indicative only, and any other such penalty as is deemed fair and appropriate may be proposed by the Investigation Manager. Should the Investigation Manager deem the misconduct to require a penalty greater than those indicatively set out above, the case may be escalated to the Assistant Academic Registrar as one of major misconduct.

7.5 A decision letter will be issued to the student which will summarise the decision and any penalty(-ies). The decision letter will also confirm the student’s right to appeal the outcome (refer to Section 9, below).

8. Allegations of major misconduct

8.1 If the Assistant Academic Registrar determines, upon receipt of an allegation of a misconduct offence, that the allegation refers to major misconduct, they will contact the student against whom the allegation has been made via their School email account to inform them that an allegation has been received. The student will receive a written explanation of the alleged misconduct offence that is being investigated (normally in the form of the completed Student Disciplinary Offence Notification Form), any associated evidence, a copy of these Procedures, and a copy of the Student Code of Conduct.

8.2 An investigation of the allegation will take place in line with Section 4 of these Procedures. If, following their investigation, the Investigation Manager concludes that there is sufficient evidence for the matter to be referred to a Disciplinary hearing, then a panel will be convened by the Assistant Academic Registrar at the earliest opportunity.

8.3 The student will receive a letter from the Assistant Academic Registrar which:

informs them of the disciplinary offences raised against them to be dealt with at a Disciplinary hearing;
encloses a copy of the Investigation Manager’s report, and any evidence in support of the disciplinary offence;
encloses a copy of these Procedures and the Student Code of Conduct;
informs them of the date, time, and venue (or arrangements if it is to be held virtually) of the Disciplinary hearing, providing them with at least 1 week’s notice of the hearing date;
informs them of the names of the Disciplinary panel members and of the panel secretary;
informs them of their right to attend the Disciplinary hearing, to submit a written statement to the Assistant Academic Registrar in advance of the hearing should they wish to do so, to call witnesses at the hearing and/or to submit written witness statements in advance of the hearing, should they wish to do so, and the deadline for doing so;
informs them of their right to be accompanied and/or represented at the hearing;
refers them to sources of support and guidance in connection with the Disciplinary hearing, including the Student Advice Service and Students’ Union;
invites them to inform the Assistant Academic Registrar of any reasonable adjustments they might require in order to be able to access the hearing (for example, being sent a list of indicative questions in advance); and
advises them that the hearing may proceed in their absence if they fail to attend without good reason.

8.4 The Disciplinary panel will comprise the Academic Registrar, as Chair, at least one other senior School manager, and a student or Students’ Union representative. If it is not possible to include a student or Students’ Union representative on the panel, a second senior School manager will be appointed. In constituting the panel, due regard will be paid to its impartiality. The Assistant Academic Registrar will normally act as secretary to the hearing. The student will be given the opportunity to raise an objection about the involvement of any member of the panel, in writing to the Assistant Academic Registrar. Objections will normally only be considered on the grounds of an actual or perceived conflict of interest.

8.5 At the hearing, the student may choose to be accompanied by a friend, relative, or representative of the Students’ Union. As noted in paragraph 2.4, above, legal representation is not normally permitted, although the School, at its sole discretion, may permit legal representation in an exceptional case in the interests of fairness.

8.6 The Disciplinary panel and the secretary may meet in private prior to the Disciplinary hearing to discuss procedural issues. The process to be followed at the Disciplinary hearing will be at the discretion of the Chair but will normally be as follows:

The Chair will introduce the proceedings and those present;
The Investigation Manager (who will act as the presenting officer at the Disciplinary hearing) will make a short opening statement;
The student or their representative may make a short opening statement;
The Investigation Manager will present the disciplinary case against the student, which may include calling witnesses;
The student or their representative will be invited to present their response to the allegations made against them, which may include calling witnesses
The panel may question the Investigation Manager, the student, their representative, and/or any witnesses at any time;
The Investigation Manager will make any concluding comments;
The student or their representative may make any concluding comments;
The Disciplinary panel will retire in private to consider its decision.

8.7 The Disciplinary panel will determine whether, on the balance of probabilities, the disciplinary allegations made against the student are proven. If the Disciplinary panel determines that the student has committed a disciplinary offence, the panel may consider the imposition of one or more of the following penalties:

a written warning which would remain on the student’s file for a defined period of time, of which the student will be informed, and which might be taken into account when determining any penalty that is imposed if and when a further breach of misconduct on the part of the student has been proven
compulsory attendance at an appropriate workshop, or completion of an appropriate online module;
a written apology to any injured party;
restrictions on the student’s ability to contact the individual who notified the School of their disciplinary offence, where they are a student or member of staff of Central;
a requirement from the student to meet (or contribute to) the cost of any damage which they have caused;
a fine (which may be suspended), usually of not more than £500;
exclusion for a defined period from using specified School resources or services;
a stipulation that the student may not represent the School in either a paid or unpaid capacity for a specified period of time (for example, as a Student Ambassador);
the withholding or, in the case of former students, the withdrawal of the student’s degree award;
a recommendation to the Principal, Deputy Principal or Vice Principal that the student be suspended from the School for a fixed period of time;
a recommendation to the Principal, Deputy Principal or Vice Principal that the student be excluded permanently from the School.

8.8 The penalties given in paragraph 8.7 above are indicative only, and any other such outcome as is deemed fair, proportionate, and appropriate may be imposed by the Disciplinary panel.

8.9 The student will be informed in writing, normally within 14 calendar days of the date of the Disciplinary hearing, of the decision of the Disciplinary panel including any penalties imposed, with reasons, and of their right to appeal that decision.

9. Appeal

9.1 A student may request an appeal of a decision made under these Procedures, and must make their appeal request in writing to the Assistant Academic Registrar via [email protected] within 14 calendar days of the date of the disciplinary decision letter.

9.2 A request for appeal received later than 14 calendar days will not normally be accepted and evidence would need to be provided for exceptional consideration which demonstrated good reason for the delay in making the appeal request. If no request for appeal is received, then the student will, upon request, be issued with a Completion of Procedures letter detailing the final outcome of the disciplinary proceedings.

9.3 An appeal request may be made on one or more of the following grounds only:

material procedural irregularity;
bias in the determination of the outcome;
new material evidence that was not previously reasonably available; and/or
the decision is unreasonable and/or any penalty disproportionate.

9.4 A request for appeal will not be accepted on any grounds other than those given in paragraph 9.3 above.

9.5 On receipt of a request for appeal, the Assistant Academic Registrar will determine whether valid grounds for appeal are disclosed.

9.6 If the Assistant Academic Registrar determines that the appeal request does not disclose any valid grounds for appeal under paragraph 9.3, above, the request will be rejected and the original disciplinary decision will remain. The student will be issued with a Completion of Procedures letter (normally within 5 calendar days of the date the appeal request was received by the Assistant Academic Registrar) to notify them of the decision.

9.7 If the Assistant Academic Registrar determines that the appeal discloses valid grounds for appeal, they will refer the matter to an Appeal panel. This panel will be chaired by the Vice Principal, and will normally include at least one senior manager of the School, and a representative from the Students’ Union. If it is not possible to include a Students’ Union representative on the panel, a second senior School manager or an independent member of the Governing Body will be appointed in lieu. In constituting the panel, due regard will be paid to its impartiality. The student will, however, be given the opportunity to raise an objection about the involvement of any member of the panel who has been assigned to their appeal, in writing to the Assistant Academic Registrar. Objections will normally only be considered on the grounds of an actual or perceived conflict of interest. The Assistant Academic Registrar will normally act as secretary to the panel.

9.8 An Appeal will be by way of a review of the disciplinary decision and not a rehearing of the original disciplinary allegation(s). The process to be followed will be at the discretion of the Chair, and may be desk-/paper-based or may involve a meeting at which the Chair of the Disciplinary panel and/or the student is called to attend. The panel may also call witnesses. Where a student is invited to attend a meeting, they may choose to be accompanied by a friend, relative, or a representative of the Students’ Union. As noted in paragraph 2.4, above, legal representation is not normally permitted, although the School, at its sole discretion, may permit legal representation in an exceptional case in the interests of fairness. The student will normally be given a minimum notice of 1 week, in writing, if they are invited to attend an appeal meeting.

9.9 Following consideration of an appeal, the Appeal panel may uphold or dismiss the appeal, in whole or in part, and may take one or more of the following actions:

overturn the decision of the Disciplinary panel and determine that no further action should be taken against the student;
substitute a new decision and/or apply a different (but normally not greater) penalty or penalties;
refer the case back to the Disciplinary panel for further consideration and/or determination;
refer the case to a new Disciplinary Panel for fresh consideration and determination;
refer the matter to be dealt with under a different procedure.

9.10 The decision of the Appeal panel will be final. The student will be informed in writing of the decision of the Appeal panel, with reasons, normally within 5 calendar days of the panel convening, and the letter with constitute a Completion of Procedures letter and refer the student to their entitlement to complain to the Office of the Independent Adjudicator for Higher Education.

10. Disciplinary offences that are subject to criminal investigation

10.1 The School may implement and take action under these Disciplinary Procedures (including but not limited to the exercise of any of its precautionary powers under section 3 above) notwithstanding that suspected misconduct by a student is subject to police investigation and/or criminal proceedings. Alternatively, the School may postpone or suspend the disciplinary process under these Procedures until a police investigation and/or any criminal proceedings have been concluded. The School will consider each matter on a case-by-case basis.

10.2 Where a student is convicted of a criminal offence, the School is not precluded from taking action under these Procedures (or under other School procedures). The School may have regard to a criminal conviction when considering suspected misconduct under these Procedures including when determining any disciplinary penalty to be imposed on a student. The School may regard a conviction in a criminal court as conclusive evidence that the criminal offence has occurred and no further investigation by the School will be required in that regard. Where a student has been acquitted in criminal proceedings the School may take into account the court’s decision when considering and determining matters under these Procedures.

10.3 A decision by the Police or CPS not to proceed with an investigation or a criminal trial will not preclude the School from conducting its own investigations and/or instigating proceedings under these Procedures or other School procedure.

10.4 During any police investigation or criminal proceedings into the conduct of one of its students, the Academic Registrar will make regular contact with the student and/or the police to review its progress and/or any change in status.

11. Further recourse

11.1 A student who has received a letter from the School confirming that the Student Disciplinary Procedures have been concluded (a Completion of Procedures letter), and who is unhappy with the outcome may complain to The Office of the Independent Adjudicator for Higher Education (OIA). A complaint to the OIA should be made within 12 months of the date of the Completion of Procedures letter. The OIA provides an independent scheme for the review of student complaints about a final decision of a Higher Education Provider’s disciplinary or appeal body. Full details, including further information about what it can and can’t look at and what it can do to put things right, can be found at:

https://www.oiahe.org.uk/students

11.2 The University of London does not deal with appeals, complaints or disciplinary matters from students of its constituent Colleges.

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