Terms and Conditions for Undergraduate, Postgraduate and Research Degrees | The Royal Central School of Speech and Drama

Terms and Conditions for Undergraduate, Postgraduate and Research Degrees

Terms and Conditions – Students on Credit-bearing Courses

Effective From 1st February 2016 Until Further Notice

This page sets out the terms and conditions between The Royal Central School of Speech and Drama (Central) and you as a student on one of our programmes of study leading to the award of a University of London degree qualification.

This page therefore contains important information which you need to read carefully prior to accepting your offer to ensure that you understand its contents. If you have any questions about these Terms and Conditions, please contact the Admissions Office in the first instance.

Central values inclusiveness and endeavours to ensure that all applicants and students are treated on the basis of their merits and abilities and that no one suffers unlawful discrimination or disadvantage on the basis of their sex, gender identity, race, colour, ethnic or national origins, disability, sexual orientation, religion or belief, or age.

1. Our Contract - Mutual Rights and Obligations

When we confirm your acceptance of an offer of a place on a programme at Central, a legal contract is formed between you and Central.

Your place at, and contract with, Central will be conditional upon you registering at the start of your programme of study and re-registering on the anniversary of your original registration (for programmes of study whose duration is longer than a single academic year). Your place and contract will be subject to the terms and conditions stated in Central’s offer letter (which will normally be sent via email) and the terms and conditions set out on this webpage (and those associated documents that are referenced in, and linked to from, these Terms and Conditions) together with (as from time to time in force and /or updated) all of Central’s rules, policies and procedures (including, but not exclusively, the Academic Regulations, Student Codes of Conduct, other student Procedures and the information contained in your Course/Programme Specification).

These documents (namely those that can be found by following the link below) contain Central’s requirements in particular in relation to:

  • registration and attendance;
  • payment of fees and other charges including library fees and replacement charges;
  • academic progression, conduct, assessment and awards;
  • general conduct;
  • fitness to study;
  • immigration;
  • equal opportunities, harassment, and health and safety; and
  • use of Central’s services and facilities including those relating to IT and the Library.

Find all relevant documents, or links to them.

Please make sure that you familiarise yourself with these documents and their relevant requirements. Failure to comply with these requirements could result in Central taking action against you under relevant formal procedures (for example those relating to academic conduct or progression, student misconduct, fitness to study or fees) which could lead to Central suspending or terminating this contract (resulting in the suspension or termination of your registration).

If you are dissatisfied with any aspect of your service or provision at Central, you are encouraged to raise the issue informally in order to seek early resolution. If you wish to raise a matter formally, you should use the Student Complaints Procedures. If you are not satisfied with the response you receive from Central, and once internal procedures have been exhausted, then you may take your complaint to the Office of the Independent Adjudicator for Higher Education (www.oiahe.org.uk).

2. Termination of Contract

This webpage contains various clauses that state when the contract may be terminated by Central. Termination of the contract by definition means the end of your registration at Central and the loss of your place on your programme of study. As stated elsewhere on this webpage, the circumstances in which Central may terminate the contract include:

  • failure to adhere to the terms and conditions contained on this webpage and those in all associated and linked documents;
  • misrepresentation by you during the process of admission, or registration, or at any other time during the contract;
  • failure to register at the start of your course, or re-register on the anniversary of your original registration (for programmes of study whose duration is longer than a single year);
  • disclosure of relevant and unspent criminal convictions that are deemed by Central to make your undertaking of the programme of study incompatible with the academic and/or professional requirements of the programme and/or the requirements of your registration and/or attendance generally and/or are incompatible with Central meeting its legal responsibilities (including to other students and/or staff);
  • failure to comply with the terms of a visa and/or the regulations of the UKVI;
  • failure to pay applicable fees and/or charges.

Please refer to the relevant sections of these Terms and Conditions for further details of the above termination clauses.

3. Conditional offers

Your place will be subject to you meeting any offer conditions that we tell you of in writing, such as obtaining particular qualifications and/or satisfying all legal and other requirements to study here on your chosen programme (for example in relation to criminal record checks, disclosure of previous conviction details and immigration requirements).

Your offer letter will identify whether your offer is subject to you meeting specific conditions and the dates by when you will need to have met them. It will also direct you to any specific programme requirements.

Any misrepresentation during this process may lead to the termination of this contract. This includes the provision of incomplete or inaccurate information, or omissions of information. So to this contract may be terminated at any time during your studies where you fail to provide, or provide incomplete or inaccurate, information that you are required to provide under the terms of the contract.

4. Disclosure of criminal convictions and related information

As part of the admissions process, as a condition of taking up your place at Central, and on a continuing basis you are required to disclose any relevant, unspent criminal convictions. For all programmes of study that include working with children, young people and/or vulnerable persons (as detailed in the prospectus and course specification), you may be required to disclose all convictions and cautions (whether spent or unspent with the exception of “protected” convictions and cautions), and to undergo a Disclosure and Barring Service (DBS) check both as a part of and post registration. Your offer letter will make clear when such disclosure and checks apply. Please note that where your place at Central requires a DBS check and this check results in a positive disclosure, Central reserves the right to retract any offer of a place and cancel this contract should that disclosure be deemed by Central to make your undertaking of the programme incompatible with the academic and/or professional requirements of the programme and/or the requirements of your registration and/or attendance generally and/or are incompatible with Central meeting its legal responsibilities (including to other students and/or staff).

Central may be under a duty to disclose information about you to professional, statutory or regulatory bodies, as detailed in relevant accompanying documents (see link to further guidance below).

Further guidance can be found here.

You may also wish to contact Unlock (http://www.unlock.org.uk/) for further advice on criminal convictions and admission to Higher Education.

5. Student support, health and welfare

Central provides a variety of student support services, including academic skills workshops through our Learning Centre and, through our Disability and Dyslexia Service, support and advice to disabled applicants and students. A Student Advice Service provides a range of pastoral support and advice on issues such as student finance and accommodation. There is also a counselling referral service which provides limited and short-term counselling.

If you have a disability you are strongly encouraged to disclose it to the Disability and Dyslexia Service (DDS) on application so that Central can seek to support you with your needs throughout your studies. Find more information about the DDS.

Further information about the student support services Central provides can be obtained from the Student Advice Service.

Further information on Equality and Diversity at Central.

Please note that the availability and scope of these pastoral and support services may be subject to change during your programme of study for a variety of reasons, including, but not limited to, in response to funding arrangements and the needs of students. Central therefore maintains discretion to vary and/or amend the availability and scope of pastoral and support services at any time.

6. Immigration

Central welcomes international students and is a Tier 4 Sponsor for the purposes of sponsoring students who wish to study at Central from outside the EEA; Central has measures in place to ensure that it complies with its obligations under the current Immigration regime.

At the outset of Central’s registration process and as part of Central’s record-keeping obligations, if you are a Tier 4 visa student you will need to provide Central with your passport and Biometric Residence Permit or other evidence of your permission to study at Central granted by UK Visas & Immigration (UKVI) and contact details (including UK address, landline telephone number and mobile telephone number).

Please note that Central is under a legal obligation to report to the UKVI any Tier 4 visa student who does not register on their nominated programme, a student who is absent from their programme without permission, a student who chooses to discontinue their studies or changes their programme, a student whose registration is terminated by Central and/or a student who is in violation of their visa conditions.

Further information can be found on the UKCISA website.

Central requires full attendance on all of its programmes of study. If you miss 10 ‘expected contacts’ (e.g. attendance at a timetabled session, or submission of an item of coursework) then Central is legally obliged to report you to the UKVI.

Once in the UK, you must take responsibility for ensuring that you comply with the terms of your student visa whilst studying. Should you wish to take up paid employment on a part-time basis, you should ensure that such work does not exceed the hours that are stipulated on your visa during term time. You are permitted to work full-time only when considered not in term by Central. Term time can vary depending, for example, on the level and programme you are studying. View term dates for 2016/2017. Please note that if you choose to withdraw from your studies or if your registration is terminated by Central, this is likely to affect the validity of your visa and your ability to work or remain in the UK.

If your leave to remain in the UK is curtailed by the UKVI, Central will be required to terminate this contract as you will no longer be able to study in the UK.

Further information in relation to immigration issues which could affect you are listed below:

Tier 4 (General) student visa overview.

Tier 4 visa policy guidance.

Any non-compliance with the terms of a visa and/or the regulations of the UKVI will result in the termination of this contract.

7. Payment of deposits, fees and other charges

It is your responsibility to ensure that all deposits, tuition and other fees and charges (including library fines and replacement charges) payable to Central are paid when due. Your offer letter will confirm the amount of tuition fees and any additional charges that you will be required to pay. Where a third party (such as a sponsor or employer) is making tuition fee payment on your behalf, you remain contractually responsible for the payment of these tuition fees, and non-payment by any such third party or by you may result in the termination of this contract.

If you cease to be a student of Central, because for example you withdraw or Central terminates your contract, you may still be liable for any outstanding fees and charges.

It is important that you carefully read the fees information published on this website and contained in your offer communication, as it sets out Central’s and your respective rights and obligations including, but not limited to, circumstances in which sums paid to Central will be refunded. It also sets out the potential consequences if you fail to make payment, such as Central’s ability to terminate your contract and/or to withhold awards for the non-payment of tuition fees. In addition, non-payment of fees and/or charges could result in Central taking legal action against you to recover outstanding amounts – this may include the use of a third party debt collection agency.

8. Data protection

From time to time Central may collect, hold and otherwise process personal information about you. Further details of the personal information collected about you, how and for what purpose(s) it may be used and with whom it may be shared are set out in Central’s Data Protection Policy.

By volunteering your personal information to us, you are providing your consent to Central processing that personal information about you, in accordance with the Data Protection Policy and as otherwise notified to you from time to time.

9. Intellectual property

Central has an IP Policy which governs the ownership and use of intellectual property created whilst you are a student at Central. By accepting a place at Central, you accept the terms of the IP Policy and will do such things as Central may reasonably request to give effect to the terms of the IP Policy.

10. Disclosure of information generally

Central may terminate your contract if it determines that you have made any fraudulent, false or misleading application or statement to us, or if you have failed to disclose relevant information to us (including in respect of criminal convictions) or have produced falsified documents, whether in the process of your application or whilst on your programme. In such cases Central will make a determination, and may take action against you, under its Student Disciplinary Procedures.

11. Insurance

Central will not insure your personal possessions, whether on the campus or elsewhere, and you should consider making arrangements to do so yourself if you wish to have insurance in place.

12. Your right to cancel

When we confirm your acceptance of an offer of a place on a programme at Central, a legal contract is formed with Central on the basis set out in section 1 above. For the avoidance of doubt, the contract is formed on the date of the acceptance confirmation being sent individually to you by Central (and not when you receive electronic confirmation through UCAS).

You have the right to cancel this contract under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 within 14 calendar days of receiving the above communication without giving any reason. The cancellation period will expire after 14 calendar days from the day of the conclusion of this contract (i.e. the date of the acceptance confirmation sent individually to you).

To exercise the right to cancel, you must inform us of your decision to cancel this contract in writing by sending a letter by a recorded and trackable delivery method to Dominic Tulett, Head of Admissions and Student Recruitment, The Royal Central School of Speech and Drama, Embassy Theatre, Eton Avenue, London, NW3 3HY. The date of signatory of receipt at Central will be taken as the date of cancellation.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

13. Effects of cancellation

If you cancel this contract within the 14 day cancellation period, we will reimburse to you all payments received from you (excluding any payments made for interview or audition, as this service will already have been provided).

If you requested to begin the performance of services during the cancellation period (e.g. you began attending your programme of study), you shall pay us an amount which is in proportion to what has been performed until you have communicated to us your cancellation of this contract, in comparison with the full coverage of the contract.

14. Central’s Rights to Vary Terms

Central makes all reasonable efforts to deliver the programmes of study, research opportunities and other services and facilities described in these terms and conditions, and other Central documents.

However, Central may in some circumstances be required to:

  • make reasonable variations to the content and/or syllabus of programmes of study;
  • alter the timetable, location, number of classes and/or method of delivery of programmes of study and methods and timings of assessments, provided such alterations are reasonable and necessary;
  • make reasonable changes to its Articles of Association, regulations, policies and procedures;
  • make reasonable changes to placements;
  • combine programmes of study;
  • suspend, discontinue or not provide programmes of study;
  • make changes to support services provided.

Central may be required to take the actions outlined above for any one or more of the following reasons:

  • if Central reasonably considers this to be necessary in order to appropriately manage its resources and/or pursue its policy of continuous improvement in the best interests of students;
  • because a key member of staff is unwell or leaves Central and/or because too few students apply to join a programme for it to be viable (minimum cohort numbers will be made clear where relevant);
  • due to developments in theories or practices in academic, professional and/or research areas, which will be in the best interests of students;
  • to comply with changes in law and/or to comply with the instructions of Central's regulators and/or a professional body;
  • in order to implement enhancements recommended by Central’s External Examiners or identified through quality assurance processes, for example Periodic Review;
  • to respond to any changes in external funding arrangements;
  • to ensure compliance with best practice in the sector in the interests of students.

If Central invokes its right to make changes in accordance with the above, it shall take reasonable steps to notify and (where it considers appropriate in the circumstances) to consult with the affected students and minimise any disruption to their studies.

In the unlikely event that Central discontinues or does not provide a programme of study or significantly changes the content or syllabus of a programme, method of delivery or method of assessment of a programme or the location at which a programme is taught (in each case either before or after a programme begins):

  • Central will consider and implement any mitigation measures it concludes are reasonable and proportionate in the relevant circumstances, to minimise any disruption to students’ studies;
  • Central will tell the relevant individuals at the earliest reasonable opportunity;
  • Central will seek to offer the individual a suitable replacement programme at Central for which the individual is qualified (and subject to the individual student meeting relevant conditions for the programme);
  • if the individual does not wish to accept Central's offer of a replacement programme or Central is unable to offer a replacement programme, an individual will be entitled to withdraw from the programme by notifying Central in writing;
  • in the event that the individual student withdraws, Central will make an appropriate refund of tuition fees paid.

15. Notices

  1. Nothing in the Terms and Conditions will seek to exclude or limit one party’s liability to the other for: death or personal injury resulting from its negligence or the negligence of a person for whom the party is liable; or for its fraud or fraudulent misrepresentation by a person for whom it is vicariously liable; or for any other matter which it is not permissible by law to exclude or limit.
  2. Central will not be liable to you in any manner whatsoever for any failure or delay, or for the consequences of any failure or delay, in performance of any contract with you if it is due to any event beyond our reasonable control including, but not limited to:
    1. strikes, lockouts or other industrial action or disputes (whether involving our workforce or any other party);
    2. acts of God;
    3. pandemic, quarantine or widespread illness (whether affecting our staff and/or student body or otherwise);
    4. governmental requisitioning, emergency planning or provision;
    5. war, protests, fire, flood, storm, tempest, explosion;
    6. an actual, suspected or threatened act of terrorism;
    7. riot;
    8. civil commotion;
    9. national emergencies;
    10. breakdown of plant or machinery;
    11. default of suppliers or sub-contractors.
  3. Each of the provisions in these Terms and Conditions is separate and can be enforced independently of the others. Accordingly, if any court or body or authority of competent jurisdiction finds any particular provision to be illegal, unlawful, void or unenforceable, this will not affect the remainder of the provisions, which will continue in full force and effect.
  4. The contract between you and Central and any non-contractual obligations arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction to determine any dispute between you and Central. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
  5. In the event that you need to contact Central, please send your communication in writing to the relevant Head of Department. If you are unsure where to send your communication, please send it to the Academic Registrar and Director of Academic Services at academic.registrar@cssd.ac.uk.
  6. If Central needs to contact you in writing, such communication will be sent to the last contact address provided by you. It is your responsibility to ensure that the contact address that Central holds for you is a correct and current one.