The Royal Central School of Speech and Drama is committed to protecting and respecting your privacy.
Your charitable gifts make a tremendous impact on Central’s mission to develop practitioners and researchers who shape the future of theatre and performance across the UK and beyond.
For fundraising we collect information about you to ensure that:
We promise to treat your information with respect and to keep it safe.
If you have any questions regarding this policy please email The Head of Individual Giving & Alumni Relations or by post to The Royal Central School of Speech and Drama, 62-64 Eton Avenue, London NW3 3HY.
You can also contact the School’s Data Protection Officer, for example if you have any general questions about Central’s privacy practices, by email, or by writing to them at The Royal Central School of Speech and Drama, 62-64 Eton Avenue, London NW3 3HY.
The Royal Central School of Speech and Drama (or Central) is a specialist higher education institution that stands at the forefront of training and research in the theatre and performance arts.
We may collect information from you in the following ways:
The information we can receive from other organisations may depend on the permissions you have given them.
This information comes from the following sources:
You may have provided permission for a company or other organisation to share your data with Central specifically or with ‘other organisations’ more generally. This could be when you buy a product or service (e.g. post redirection service) or sign up with a networking site (e.g. LinkedIn).
Depending on your settings or the privacy policies for social media and messaging services like Facebook or Twitter, you might give us permission to access information from those accounts or services.
This may include information found in places such as Companies House and other business-related resources, the World Wide Web or published in articles/newspapers.
The personal data we request when you donate may include:
Should you provide them to us, or if they are publicly available, our database can store the following additional information:
We use your information:
We very much hope that a relationship with a donor and other supporters of the School lasts for many years. If, however, you choose not to give, we will maintain your details on our database for a period of two academic years after the last gift is made. At such a time, Central will retain only your name and the record of any donation(s) made.
We review our retention periods for personal information on an annual basis. Read our Data Protection and Records Retention Policy for more detailed information.
We never sell your data to third party organisations.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf:
We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process donations, send you mailings or complete ticket orders). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service, and we have contracts in place with all third party service providers that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
Third Party Product Providers we work in association with:
When you are donating online or setting up a direct debit gift instruction, your payment is processed by a third party payment processor (currently BTDonate and SmartDebit), which specialises in the secure online capture and processing of online gift and direct debit instructions. If you have any questions regarding secure transactions, please contact us.
Your rights in regards to your information.
Updating your information
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please contact us by email.
Accessing your information
You have the right to ask for a copy of the information the School holds about you, known as a Subject Access Request. You can find out how to request this data.
Withdrawing consent and erasing your information
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products and services, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your communication preferences at any time by contacting us by email.
You can also ask us to erase the personal information that we hold about you. Please email us for more information.
If you ask us to withdraw or erase your information whilst you are a donor, we will delete all your personal data except that which is needed to record your gift. If you do so whilst you are not actively donating, we will remove all details except your name.
We ensure that there are appropriate technical controls in place to protect your personal details.
If you have provided us with bank details, this information is stored on password protected files; the key bank details are blacked out on paper files stored or scanned; and on deletion all paper files are shredded.
We will only ever share your data in other circumstances if we have your explicit and informed consent.
For more detailed information on Central’s data protection procedures, please read our Data Protection and Records Retention Policy.
Changes to this policy
We keep this policy under regular review. This policy was last updated on 28 March 2018.
Complaints or queries
We take any complaints we receive about the use and security of your personal information very seriously. If you think that our collection or use of your information is unfair, misleading or inappropriate please contact the School’s Data Protection Officer by email or write to them at The Royal Central School of Speech and Drama, 62-64 Eton Avenue, London NW3 3HY.