Business & Industry Training Terms and Conditions

The Terms and Conditions for our Open Courses and One-to-One Training.

Right to Cancel

  1. You have the right to cancel this contract within 14 days without giving any reason.
  2. The cancellation period will expire after 14 calendar days from the day of the conclusion of the contract (which will be the date upon which full payment is made).
  3. To exercise the right to cancel, you must inform us (The Royal Central School of Speech and Drama, University of London, Eton Avenue, London NW3 3HY, UK, Tel: +44(0)20 7722 8183, Email: short.courses@cssd.ac.uk) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the attached model cancellation form, but it is not obligatory.
  4. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

  1. Subject to Clause 8, if you cancel your contract within the 14 day cancellation period, we will reimburse all payments received from you.
  2. We will make the reimbursement without undue delay, and not later than 14 days after the day on which you inform us of your decision to cancel your contract.
  3. We will make the reimbursement using the same means of payment used for the initial transaction, unless you have expressly agreed otherwise; in any event, the Supplier will not charge any fees as a result of the reimbursement.
  4. If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated to us your cancellation from this contract, in comparison with the full coverage of the contract.

Model Cancellation Form (PDF, 46KB)

Contact

short.courses@cssd.ac.uk